FREE STANDARD SHIPPING on orders over 120€
Average delivery time is 2-4 business days from the shipment date.
Delivery costs:
Standard Airmail: €10. Average delivery time is 5-12 business days
Express Shipping: €20. Average delivery time is 2-4 business days
Please note:
- That all packages are shipped from Denmark. We deliver worldwide, except for Russia. Please confirm your local customs regulations before placing your orders, to ensure that orders from Denmark are accepted.
- Depending on your delivery country, when you choose standard shipping, your order might be delivered to a nearby access point for convenient pickup. This option offers flexibility, security, and easy retrieval. Just watch for notifications and bring your ID or tracking number to collect your package at your convenience.
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Some countries collect import fees upon delivery after declaration – kindly note that this is at your own expense. Further information on this can be obtained at your local tax office.
- Consumers have a statutory right of withdrawal in accordance with applicable consumer protection legislation. Trollbeads also accepts returns within 30 days of delivery. For more information about returns and withdrawal rights, please see our Returns & Right of Withdrawal policy.
- Consumers are entitled to the legal warranty rights provided under applicable consumer protection legislation. Products that are defective, do not match their description, or otherwise fail to conform to the sales contract may be eligible for repair, replacement, a price reduction, or a refund, depending on the circumstances. For more information, please see our Warranty & Claims policy.
If you have any questions, please feel free to call us at +45 33 93 60 93 or email info@trollbeads.com
We accept the following safe and secure payment types: